BateryBet privacy policy: how your data is protected

Written by Sambhu Prasad

Your personal information is the most sensitive thing you hand over when you create a betting account. This guide breaks down exactly what BateryBet collects, why it collects it, and what control you have over your own data in 2026.

Who controls your data

BateryBet is operated by YouGmedia B.V., a company registered in Curacao with its legal address at Dr. H. Fergusonweg 1, Curacao. The platform holds Curacao eGaming licence No. 8048/JAZ and processes all personal data under the privacy standards required by this regulatory framework. Every data handling practice described on this page is governed by Curacao Ordinance No. 84 on the protection of personal data.

Understanding who the data controller is matters because it tells you which entity is legally responsible for your information. If you ever need to file a complaint or request data deletion, YouGmedia B.V. is the company you are dealing with. Support queries related to privacy can be directed to customer support via live chat or email at any time.

What information BateryBet collects

The platform collects different categories of data at different stages of your interaction. Not all data is collected at once – some is gathered during registration, some during transactions, and some automatically while you browse. Here is a complete breakdown of what is collected and when.

Why each type matters

Personal identity and contact details are required to create your account and verify that you are a real person over the age of 18. Financial information enables deposits and withdrawals through UPI, Paytm, PhonePe, crypto, and other supported methods. Technical data helps the platform detect fraud, prevent multiple account registrations, and maintain security. Usage data is analysed to improve the platform experience. None of this is optional if you want a functioning account, but each type serves a distinct and documented purpose.

How your data is used

BateryBet does not collect data for the sake of having it. Every piece of information serves at least one operational, legal, or service improvement purpose. The platform uses your data for the following specific reasons.

• Account creation, identity verification, and age confirmation
• Processing deposits and withdrawals through your chosen payment method
• Fulfilling legal obligations under the Curacao eGaming licence, including anti-money laundering checks
• Fraud detection and prevention, including monitoring for multiple account abuse
• Improving platform performance based on usage patterns and technical diagnostics
• Sending transactional notifications about deposits, withdrawals, and account activity
• Marketing communications, but only with your explicit consent and with an opt-out available at any time

Marketing and your right to say no

BateryBet may send promotional offers, bonus notifications, and platform updates via email or SMS. This only happens if you have given explicit consent during registration or through your account settings. You can withdraw that consent at any time by adjusting your notification preferences in your account or by contacting customer support. Withdrawing consent does not affect the legality of any marketing already sent before you opted out.

Data sharing and third parties

Your information is never sold to third parties for marketing purposes. BateryBet shares data only with specific categories of recipients where necessary for operations or required by law. Here is who may receive your data and why.

No third party receives more data than is strictly necessary for its function. All third-party processors operate under confidentiality agreements and are required to handle your data according to the same privacy standards BateryBet follows.

What “sharing” does not include

BateryBet does not sell your browsing history to advertisers. It does not provide your email address to unrelated marketing companies. It does not allow third-party analytics firms to build independent profiles using your personal identity data. The sharing described above is functional and regulatory – not commercial.

Cookies and tracking technology

BateryBet uses cookies to operate the platform effectively. Cookies are small text files stored in your browser that help the site remember your preferences, maintain your login session, and collect anonymous analytics about how the platform is used.

Disabling functional and analytical cookies is your right, but doing so may reduce the quality of your browsing experience. Essential and fraud prevention cookies cannot be disabled because the platform cannot operate securely without them.

Data security measures

BateryBet implements multiple layers of security to protect your information from unauthorised access, loss, or misuse. All data transmitted between your device and the platform is encrypted using SSL technology. Financial data is stored on secure servers with restricted access limited to authorised personnel who have signed confidentiality agreements.

The platform uses automated monitoring systems to detect unusual account activity, such as login attempts from unfamiliar locations or devices. Session timeouts automatically log you out after extended periods of inactivity, reducing the risk of unauthorised access on shared or public devices.

What you can do to protect yourself

Beyond what the platform provides, there are steps you should take to protect your own data. Log out of your account when using shared devices and clear your browser cookies afterwards. Use a strong, unique password for your BateryBet account that you do not reuse on other platforms. Enable two-factor authentication if available, and never share your login credentials with anyone.

Data retention periods

BateryBet retains your personal data for 5 years after your last transaction on the platform. This retention period exists because of legal obligations related to anti-money laundering regulations, tax compliance, and potential dispute resolution. After the retention period expires and no legal obligation requires further storage, your data is permanently deleted.

If you close your account, your data is retained for the same 5-year period from the date of your last transaction before deletion. This is a regulatory requirement, not a platform policy choice. During the retention period, your data is stored securely and is not used for marketing or any purpose beyond legal compliance.

Your rights as a user

You have specific rights over your personal data that BateryBet is obligated to respect. These rights apply regardless of how long you have been a user or how much you have deposited.

• The right to access all personal data BateryBet holds about you
• The right to correct any inaccurate or incomplete information in your account
• The right to request deletion of your data, subject to legal retention obligations
• The right to restrict how your data is processed in certain circumstances
• The right to data portability, meaning you can request your data in a machine-readable format
• The right to withdraw consent for marketing communications at any time
• The right to lodge a complaint with the relevant data protection authority

BateryBet aims to process all data rights requests within one month of verifying your identity. If a request is refused, you will receive a written explanation along with instructions on how to escalate the matter to regulatory authorities.

Children and underage users

BateryBet does not knowingly collect personal data from anyone under the age of 18. The KYC verification process is designed to confirm user age before any withdrawal is processed. If the platform discovers that an underage individual has created an account, that account will be immediately suspended, any funds returned where possible, and all associated personal data deleted.

Changes to this policy

BateryBet may update this privacy policy to reflect changes in regulations, platform features, or data processing practices. Users will be notified of significant changes through email or on-site notifications. Continued use of the platform after a policy update constitutes acceptance of the revised terms. Previous versions of the policy are available upon request through customer support.

FAQ

What personal data does BateryBet collect?

The platform collects identity details, contact information, financial data, verification documents, technical data, and usage analytics.

Does BateryBet sell my data to third parties?

No, your data is never sold to third parties for marketing or commercial purposes.

How long is my data stored?

Personal data is retained for 5 years after your last transaction, as required by regulatory obligations.

Can I delete my account and all my data?

You can request account closure, but data is retained for the legally required 5-year period before permanent deletion.

Does BateryBet use cookies?

Yes, the platform uses essential, functional, analytical, and fraud prevention cookies.

Can I opt out of marketing communications?

Yes, you can withdraw marketing consent at any time through account settings or by contacting support.

Who has access to my financial information?

Only authorised personnel and certified payment processors under confidentiality agreements.

Is my data encrypted?

Yes, all data transmitted between your device and BateryBet is protected by SSL encryption.

What happens if there is a data breach?

BateryBet is required to notify affected users and the relevant regulatory authority in accordance with its licence obligations.

How do I submit a data access request?

Contact customer support via live chat or email to request access to all personal data held about you.